Shipping policy

Shipping Policy – RedBeard Bay

Order Processing & Fulfillment

All RedBeard Bay products are made-to-order and fulfilled by our trusted production and fulfillment partner.
Once an order is placed, it enters production immediately.

  • Production time: usually 1–3 business days.

  • Production and fulfillment times may vary during peak periods or due to high demand.

Shipping Times

Shipping times depend on the customer’s location and the fulfillment center assigned to the order.

Typical delivery estimates:

  • Domestic orders: vary by region

  • International orders: delivery may take longer and depend on customs clearance

You will receive a tracking link as soon as your order is shipped.

Shipping Costs

Shipping rates are calculated based on:

  • Product type

  • Weight/size

  • Shipping destination

We may offer free shipping promotions or fixed-rate shipping depending on the product and region.

Multiple Shipments

Because different products may be produced at different facilities, your order may arrive in separate packages.
This is normal and does not affect your shipping cost.

Customs, Duties & Taxes

International shipments may be subject to:

  • Customs fees

  • Import duties

  • Handling fees

These charges are determined by the destination country and are the customer's responsibility.
We have no control over these fees or delays caused by customs.

Order Tracking

Once your order ships, a tracking number will be provided.
Tracking information may take 24–48 hours to update depending on the carrier.

Address Issues & Delivery Failures

Orders returned due to:

  • Incorrect address

  • Unclaimed package

  • Failed delivery attempts

…may require an additional shipping fee for reshipment.
Customers are responsible for providing accurate delivery information at checkout.

Lost or Delayed Packages

If your order has not arrived within the estimated timeframe:

  1. Check the tracking link

  2. Verify the shipping address

  3. Contact us so we can coordinate with our fulfillment partner to resolve the issue

We are committed to helping you receive your items as quickly as possible.

Print-on-Demand Disclaimer

All RedBeard Bay products are produced after your order is placed.
This allows us to reduce waste and offer exclusive designs, but it may result in slightly longer processing times compared to traditional retail.